Terms and General Conditions Policy

A credit card number is required to confirm the booking upon confirmation as Guarantee.

Your reservation is valid and will be confirmed only upon reception of your credit card details.

Check-in time at 1.00 pm- Check out at 11.00 am

(please advise the Hotel about your check in time in case of late arrival

Please do not hesitate to contact us at the following e-mail address info@santoriluxuryhome.com, we are always on hand to assist with your enquiry.


CITY TAX NOT INCLUDED Euro 2.00 per person per night to be paid directly in Hotel

        In case of cancellation 72 hours prior arrival date NO PENALTY.

        In case of cancellation 48 hours prior arrival date 50% penalty of the Booking fee.

        In case of cancellation 24 hours and No show 100% penalty charge.

        Early departure 100% charge will be applied.

IMPORTANT:  To cancel your Reservation please sent us an email on the following address info@santoriluxuryhome.com, Fax N° +39 0583 1523368 or by phone on N° +39 0583 1523371.

NON-REFUNDABLE RATE (- 15%)

Your Credit card is required and FULL PAYMENT upon Booking Reservation.

Room rates are not refundable. The total Fee Reservation will be charged on your credit card provided.   You cannot  cancel this Reservation.